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Have a question? We may already have an answer!

Visit our FAQ section.


Through the drop-down below, you may contact one of our various departments. This is their respective purpose:


General Information


For non-technical questions regarding your order; including but not limited to the following please email us at

  • Questions about an order that has already been placed with us.

  • Returning Merchandise. You must contact us for a material return authorization (MRA) number prior to returning any merchandise. No returns are accepted on special order merchandise.




For price quotations not listed on our website please e-mail us at

  • Large volume quotes

  • Quantities and pricing above those listed on our website

  • International quotes with freight estimates for quantities not listed on our website




For pre-sale questions including but not limited to the following please email us at

  • Pre-sale question about our pricing

  • Stock check before placing your order

  • Freight estimates


Product Technical Assistance


For all technical assistance on our products please click here to view our Frequently Asked Questions. If your question was not answered please email us at

Account Information

Contact Us by Phone

Phone Number:

Tel: +1(514)-542-6223

Toll free:1-888-770-4599

Hours: Monday to Friday, 9:00 AM to 5 PM 


Contact Us by Mail

Address: M.S. Original

4935 Rue. Saint-Gabriel

Pierrefonds (Montreal),

Quebec. H8Y 1Z7

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