CONTACT US

Have a question? We may already have an answer!

Visit our FAQ section.

 

Through the drop-down below, you may contact one of our various departments. This is their respective purpose:

 

General Information
customerservice@msoriginal.com

 

For non-technical questions regarding your order; including but not limited to the following please email us at customerservice@msoriginal.com

  • Questions about an order that has already been placed with us.

  • Returning Merchandise. You must contact us for a material return authorization (MRA) number prior to returning any merchandise. No returns are accepted on special order merchandise.

 

Quotes
sales@msoriginal.com

 

For price quotations not listed on our website please e-mail us at sales@msoriginal.com

  • Large volume quotes

  • Quantities and pricing above those listed on our website

  • International quotes with freight estimates for quantities not listed on our website

 

Sales
sales@msoriginal.com 

 

For pre-sale questions including but not limited to the following please email us at sales@msoriginal.com

  • Pre-sale question about our pricing

  • Stock check before placing your order

  • Freight estimates

 

Product Technical Assistance

support@msoriginal.com

 

For all technical assistance on our products please click here to view our Frequently Asked Questions. If your question was not answered please email us at support@msoriginal.com

Account Information

Contact Us by Phone

Phone Number:

Tel: +1(514)-542-6223

Toll free:1-888-770-4599

Hours: Monday to Friday, 9:00 AM to 5 PM 

 

Contact Us by Mail

Address: M.S. Original

4935 Rue. Saint-Gabriel

Pierrefonds (Montreal),

Quebec. H8Y 1Z7

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